DATA PRIVACY STATEMENT

We are pleased about your visit to our website alamo-engineering.com and your interest in our company and our services. We assume no liability for external links to external content, despite careful control of the content, as we have not initiated the transmission of this information, have not selected or changed the addressee of the transmitted information and the transmitted information ourselves.

The protection of your personal data during the collection, processing and use during your visit to our websites is an important concern of ours and takes place within the framework of the legal regulations, about which you can obtain information, for example, at www.bfd.bund.de

In the following we explain which information we collect during your visit to our website and how it is used:

Collection and storage of personal data as well as type and purpose of their use

a) visiting the website

Every time a customer (or other visitor) accesses our website, information is automatically sent to the server of our website by the Internet browser used on your end device (computer, laptop, tablet, smartphone, etc.). This information is temporarily stored in a so-called log file.

The following data is recorded without your intervention and stored until it is automatically deleted:

IP address of the requesting computer, as well as device ID or individual device ID and device type,
Name of the retrieved file and transferred data volume, as well as date and time of retrieval,
Notification of successful retrieval,
requesting domain,
Description of the type of Internet browser used and, if applicable, the operating system of your mobile device and the name of your access provider,
Your browser history and your standard weblog information,
Location data, including location data from your mobile device. Please note that on most mobile devices you can control or disable the use of location services in the settings menu of the mobile device.

Our legitimate interest pursuant to Art. 6 para. 1 sentence 1 bp. f EU-GDPR for the collection of data is based on the following purposes: ensuring smooth connection establishment and convenient use of the website, evaluation of system security and stability and for other administrative purposes.

Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally.

b) When using our contact form
If you have any questions, we offer you the opportunity to contact us using the form provided on the website. At least the following information is required: name, e-mail, message text, so that we know from whom the request originates and to be able to respond to. Further information can be provided voluntarily.The data will be processed for contacting us pursuant to Art. 6 para. 1 sentence 1 bp. a EU-GDPR on the basis of your voluntary consent.The personal data collected by us for the use of the contact form will be automatically deleted after your request has been processed.Passing on of personal dataYour data will not be passed on to third parties for purposes other than those listed below.We will only pass on your data to third parties if:
- you have given your express consent pursuant to (Art. 6 para. 1 sentence 1 bp. a EU-GDPR),
- this is necessary for the processing of contractual relationships with you (Art. 6 para. 1 bp. b EU-GDPR),
- there is a legal obligation to pass on (Art.6 Para.1 bp. c EU-GDPR),
- the disclosure is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data (Art. 6 Para. 1 S. 1 bp. f EU-GDPR).
In these cases, however, the scope of the transmitted data is limited to the required minimum.
Our data protection regulations are in accordance with the applicable data protection regulations and the data are processed only in the Federal Republic of Germany / European Union. A transfer to third countries does not take place and is not intended.
Data transfer to third countries
In the context of a transfer of personal data to an organisation or a company in a non-EEA country, a so-called third country (non-member state of the European Economic Area (EEA) including the European Union) or a contract processing by companies there, this always takes place on the above-mentioned basis. To ensure data protection-friendly processing, we only include companies that are subject to a certified data protection level (US-EU Privacy Shield Agreement) or assure us of this standard via officially published standard contracts (EU standard contract clauses).
Rights of Data Subjects
Upon request, we will be pleased to inform you whether and what personal data is stored about you (Art. 15 EU-GDPR), in particular about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right of correction, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if not collected by us, and the existence of automated decision-making including profiling.
They also have the right to have any incorrect personal data collected corrected or incompletely collected data completed (Art. 16 EU-GDPR).
Furthermore, you have the right to request us to restrict the processing of your data, provided that the legal requirements are met (Art. 18 EU-GDPR).
You have the right to receive the personal data concerning you in a structured, current and machine-readable format or to request the transmission to another person responsible (Art. 20 EU-GDPR).
In addition, you have the so-called right to be forgotten, i.e. you can request us to delete your personal data if the legal requirements are met (Art. 17 EU-GDPR).
Irrespective of this, we will automatically delete your personal data if the purpose of data collection no longer applies or if data processing is unlawful.
According to art. 7 para. 3 EU-GDPR you have the right to revoke your consent at any time. As a result, we are no longer allowed to continue processing data based on this consent in the future.
You also have the right to object to the processing of your personal data at any time, provided that a right of objection is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Art. 21 EU-GDPR).
If you wish to exercise your right of revocation or objection, simply send an e-mail to: contact@alamo-engineering.com.
In the event of violations of data protection regulations, you have the option of lodging a complaint with a supervisory authority in accordance with Art. 77 EU-GDPR.
Duration of data storage
The data collected will be stored by us for as long as this is necessary for the execution of the contracts entered into with us or if you have not exercised your right to cancellation or your right to data transfer to another company.
Cookies
We use cookies on our website. These are small text files that your browser automatically creates and that are stored on your device when you visit our website. Information is stored in the cookie that results in each case in connection with the specifically used terminal device. However, this does not mean that we immediately become aware of your identity. The use of cookies initially serves to make the use of our service more pleasant for you.
To optimize user-friendliness, we use temporary cookies that are stored on your end device for a specified period. If you visit our site again to use our services, it will automatically recognize that you have already been with us and which entries and settings you have made so that you do not have to enter them again.
On the other hand, we use cookies to statistically record and evaluate the use of our website and to optimize our service for you. These cookies enable us to automatically recognize when you return to our website that you have already been with us. These cookies are automatically deleted after a defined period. The data processed by cookies is required for the purposes in order to protect our legitimate interests and those of third parties pursuant to Art. 6 Para. 1 S. 1 bp. f EU-GDPR. Most browsers automatically accept cookies. If you do not want us to recognize information about your computer, please set your Internet browser so that it deletes cookies from your computer hard drive, blocks all cookies or warns you before a cookie is stored. You can find out how to delete or block cookies in the Help and Support section of your Internet browser. There you will find instructions for searching the file or directory in which cookies are stored. Please note that the complete deactivation of cookies can lead to the fact that you cannot use all functions of our website.
Java applets and Java script are used in the provision of our websites. If for security reasons you do not want to use these utilities or active contents, you should deactivate the corresponding setting of your browser.
online marketing/ analysis tools
1. Google Analytics & Google Fonts
For demand-oriented design and continuous optimization of our websites, we use Google Analytics, a web analysis service provided by Google Inc. (https://www.google.de/intl/us/about/ (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter Google). In this context, pseudonymised user profiles are created and cookies (see also point 5) are set. The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address) and the time of the server request are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services associated with the use of the website and the Internet for the purposes of market research and demand-oriented design of these websites. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is 15 Paragraph 3 TMG in connection with Art. 6 Paragraph 1 lit. f DSGVO.
This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of the company. Under no circumstances will your IP address be merged with other data from Google. The IP addresses are made anonymous so that an assignment is not possible (so-called IP masking).
The data sent by us and linked with cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
Further information on Google Analytics terms of use and data protection can be found at http://www.google.com/analytics/terms/us.html or http://www.google.com/intl/en/analytics/privacyoverview.html.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available under the following link https://tools.google.com/dlpage/gaoptout?hl=en.
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie is set to prevent future collection of your data when you visit this website: Disable Google Analytics. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
On our website we integrate the font set Google Fonts of the provider Alphabet Inc or Google, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For further information on data processing, please refer to the data protection declaration: https://www.google.com/policies/privacy/.
1. LinkedIn
Plugins of the social network LinkedIn are integrated on our website. The provider is LinkedIn Corporation, 2029 Sterling Court, Mountain View, CA 94043, USA. By clicking the LinkedIn button, a connection to the LinkedIn servers is established. The content of the plugin is transmitted by LinkedIn directly to your browser and integrated into the website. This will forward the information that you have visited our website to LinkedIn.
If you are logged in with your LinkedIn account, by clicking the LinkedIn button the visit of our website can be assigned directly to your profile. Even if you do not have a profile, it cannot be ruled out that your IP address will be stored by LinkedIn.
We point out that we as provider of the website have no knowledge of the content of the transmitted data and their use by LinkedIn. For more information about LinkedIn's privacy policy, please visit https://www.linkedin.com/legal/privacy-policy.
Plugins
1. a) Google Web Fonts
This site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support web fonts, a default font is used by your computer.
Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.
1. Google Maps
This page uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps is in the interest of an appealing representation of our online offers and at an easy findability of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
You can find more information on the handling of user data in Google's data protection declaration: https://www.google.de/intl/en/policies/privacy/
Data Safety
We take all necessary technical and organisational security measures to store your personal data in such a way that they are neither accessible to third parties nor to the public. Should you wish to contact us by e-mail, we would like to point out that the confidentiality of the transmitted information cannot be completely guaranteed by this means of communication. We therefore recommend that you send us confidential information by post only.
Actuality and amendment of this data protection declaration
This data protection declaration is currently valid.
Due to the further development of our website and services above or due to changed legal or official requirements, it may become necessary to change this data protection declaration. The current data protection declaration can be called up and printed out at any time on the website under alamo-engineering.com/data_protection_declaration.

Webshop

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address, provided company information and billing and shipping addresses.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example --

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.